This will make use of the Shadowsocks proxy. How can I circumvent censorship or get around a restrictive firewall? #Īctivate Bridge mode in the app. By using Bridge mode you will be using the Shadowsocks proxy. In the Mullvad app: Click on the Cogwheel -> VPN settings -> WireGuard settings -> Enable multihop. This is an issue with the Windows TAP drivers, and it is seen more often when using torrents, what you can do is install the older TAP driver version 9.9.2_3 and see if that resolves the issue for you, remember to reconnect after installing it. Why do I get a lot of connection drops after starting to download or stream content on Windows? # This is commonly caused by firewall / internet security software, for instance Comodo, please disable them and then try installing the app again. Failed to identify newly added TAP adapter." when installing the Mullvad VPN app. The error message "Fatal error during driver installation : failed to create virtual adapter: error 2" or "Fatal error during driver installation. Why do I get a TAP driver installation issue on Windows ? # Keep in mind that you will need to restart the Mullvad VPN app for it to take effect. If using macOS from a terminal: MULLVAD_LOCALE=en-US /Applications/Mullvad\ VPN.app/Contents/MacOS/Mullvad\ VPN If using Windows you set it in: System -> Advanced system settings -> Environment Variables -> and then add a System variable called MULLVAD_LOCALE with the value of en-US for English. You can set the environment variable MULLVAD_LOCALE to the language you wish to use of the ones we have available: The language is automatically determined based on your computer's language settings. Please make sure that you do not have any antivirus or third party firewalls that might be blocking / restricting access for installing the TAP Adapter correctly. Failed to identify newly added TAP adapter. I get Fatal error during driver installation. We also provide OpenVPN and WireGuard configuration files for any device that supports them. We support Windows 10 and newer, macOS 12+ and newer, and Linux distributions such as Debian 11+, Ubuntu 20.04+, and the two latest Fedora releases. Yes, by using the Mullvad command line interface. Please make sure that your guest VM is using static IP addresses. Running Mullvad in a virtual machine drops the connection quite often. You can enable IPv6 communication in the Advanced settings menu. How do I tunnel IPv6 traffic in the app? # Check out our full list of VPN servers and locations. Which country will the IP address that I get be located in? # In Android this will not work if you have enabled "Block connections without VPN" in the Android network settings. If the device is on a different subnet (IP address range) then add a static route to that in the operating system. In some cases you have to use the IP address to connect instead of the hostname. Open the Mullvad app settings, then click on Preferences and turn on "Local network sharing". While using the Mullvad VPN app, I can't access local shares, printers or services. If you are using a mobile phone or tablet then you can use the OpenVPN app instead, see "Other VPN software" in the Mullvad help center menu to the left. Then select OpenVPN in the advanced settings and then go to "OpenVPN Settings" and click on TCP. If you are using the Mullvad desktop app, go to the Mullvad app settings by clicking on the gear icon in the top right corner of the app. How do I force the Mullvad VPN app to use TCP protocol? # How do I turn on DNS leak protection in the app? #ĭNS leak protection is always on. Go into the "Network & Internet settings" > "Change adapter settings" and then right-click the network adapter you use to connect to the internet and select "Properties" then double-click on "Internet Protocol version 4" and set it to "Obtain DNS server address automatically" Please make sure that you are running 2020.2 or later of our Mullvad VPN app. Why can’t I use the internet after closing the Mullvad app on Windows? # Waitĥ mins (for the connection count to clear) and then try to connect, and Solution: close and, re-install the latest Mullvad VPN App. This can happen if the Mullvad VPN app can't find the TAP adapter. App says “too many simultaneous connections” when only using 1? # The error will often show up in the daemon.log as : Initiate WFP transaction: The call timed out while waiting to acquire the transaction lock. This mostly happens with third party security and firewall software that blocks WFP from working correctly. Mullvad app FAQ App under Windows says: failed to apply firewall rules.? #
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